China’s National Day 2019 – Warehouse Closure
September 21, 2019(Update: All Shipments Resumed!) Covid-19: Temporary Outbound Shipment Freeze
February 18, 2020Hello dear customers of Sheep!
Thank you for your onging support - we would like to take this chance to wish you an upcoming Happy Chinese New Year 2020!
As you probably already know, it is that time of the year where everything in China takes grinds to a halt, and well, our China warehouse - without exception - takes a very, very, long break too.
Here are the closure dates to help smoothen your Sheep-ing, uh, shipping process in this festive period:
12 January 2020 Deadline for China Sea Shipments
In order for Sea Shipments to be delivered (in Singapore) before Chinese New Year, all packages must reach and be released by 12 January 2020. Anything reached and/or released after this date can only be delivered in Singapore after 5 February 2020.13 January 2020 Deadline for China Air Shipments
In order for Big Air and Tiny Air Shipments to be sent out from our China Warehouse before Chinese New Year, all packages must reach the warehouse, and be released by 13 January 2020.17 January 2020 China Warehouse Closed for CNY
The warehouse will be closed from 17 January 2020 onwards till 5 February 2020, meaning if your seller or their appointed courier service tries to deliver any packages, the delivery will be unsuccessful. As such, we advise you do NOT place your orders too close to this date to prevent courier issues from the backlog.5 February 2020 Warehouse Re-opens
Operations in our China Warehouse will resume on 5 February 2020 - business as usual!
We strongly suggest that if your seller is not confident of meeting these dates above, that you schedule your purchases so that they will arrive after 15 February 2020.
(This is just our two cents of friendly advice: We have had customers in the past whom had their packages misplaced by the seller's courier service due to the long CNY break in China and the couriers not stashing the backlog of packages properly.)
Anyway, if you've more questions and/or concerns, please feel free to reach us at our WhatsApp account. We'll be more than happy to help you get settled in :)
Yours Sincerely,
Sheep.sg